Set up feedback delivery

Choose where CosmicAC delivers the feedback that users send, and review past submissions.

Choose where CosmicAC delivers the feedback that users send from the web interface, and review past submissions.

CosmicAC stores every submission on your deployment and lists it under History. By default, no feedback leaves your deployment. When you set a delivery webhook URL, CosmicAC also posts each submission to that URL.

Prerequisites

Before you start, make sure that you have the following.

A running CosmicAC deployment. See Set up CosmicAC.
The platform administrator role. See Teams and roles.
A webhook URL that accepts POST requests, if you want CosmicAC to deliver submissions. A Slack incoming webhook or an endpoint that you run both work.

Steps

Open the Feedback page

In the left navigation, click Settings, and then under Product, click Feedback.

Save the delivery webhook URL

In Delivery webhook URL, enter the URL, and then click Save.

CosmicAC posts the message, category, timestamp, and build version of each submission to the URL. Delivery is best effort, so a submission can still reach History if the POST request fails.

Review submitted feedback

Under History, each submission shows its category, its severity, its summary and description, and when the user sent it.

Stop delivering feedback

To stop delivering submissions, click Clear. CosmicAC keeps storing new submissions under History.